Refund Policy

Refund policy

Exchanges & Returns

The product may be exchanged within 7 to 10 days of delivery.

If the customer receives the wrong products (incomplete sets or the improper style), the wrong sizes (a size different from what was bought), or damaged products, returns and replacements are free of charge. Order processing fees will be subtracted from the payment for all other returns. Yes Exchanges

Items may be exchanged for equivalent or different items of any design and size. There can be a maximum of 3 swap attempts.

Due to hygienic concerns, sports bras cannot be returned or exchanged. However, if a smaller size is required, modifications can be made.

Please package the items you wish to return securely and mail them to the address listed on the invoice for the shipment you received. Please clearly label the container "(WEBSITE NAME) London Return."

Please email us via the "Contact Us" page if you need to return any items.

• We do not accept returns for opened, worn, or sale items.
• After delivery, we are not liable for any damage.
• Please give your request 1-3 weeks to be processed after you return your package.
• Once your return is finished, you will be contacted.
• Based on the received order, size XS, 2XL, and 6XL are customised. They are not eligible for exchange or refund.
• We do not provide refunds. If you decide to return something and our staff accepts it, we'll give you shop credit. On our website, you may always buy any item.
• Within 24 hours, all claims for shortages or damages must be made by email.